How-To & FAQ

Opening a Wholesale Account

    • + Can my restaurant or business serve Eli's Bread?
    • + How do I open a Wholesale Account?

      To open a wholesale account, please email us at

    • + How do I get a product catalog?

      You can download a brochure by clicking here

      or email us at

    • + Can I access your wholesale prices?

      For wholesale pricing please email us at

Placing an Order

    • + How do I place an order?

      Once you have set up a wholesale account,

      you can call our Order Department at 212-831-4800 to place your order (or fax 212-423-9078).

      Your order will be delivered the following day (or after that, if you specify).

    • + When can I place an Order?

      For next-day delivery all orders can be placed Monday-Friday 8am to 3pm, and Saturday and Sunday 9am-12noon.

    • + Is there a minimum order?

      There is a $50 minimum per delivery.

    • + Is there a minimum quantity per item?

      Our loaves and pastries are available by the individual piece;

      our dinner rolls and bagels are sold by full dozens.

    • + Can I order online?

      We do not have online ordering at this time, but our Order Department can assist you at 212-831-4800.

    • + What happens if I place an order after the deadline?

      Because we do not put preservatives in our products, we bake only to order.

      All orders must be placed before 12pm noon on Saturdays and Sundays,

      and before 3pm Monday-Friday. We try to fill any orders that come in after that,

      but some items may not be available on short notice.

Our Products

Shelf Life & Retail Packaging
    • + What's the shelf life on your Breads, Pastries and Sandwiches?

      The shelf life on our products is generally one day - we do not use additives or preservatives.

    • + How do I store Products?

      If kept beyond one day, they need to be refrigerated or frozen.

Nutrition & Ingredients
    • + Do your breads contain trans fat?

      None of our products contain trans fats.

      Click here for trans fat certificate.

    • + Do your products contain allergens?

      Please click here for our allergen policy

    • + Where can I find products ingredients?

      Products ingredients are located at the bottom part of each product page.

    • + Do you use any additives, preservatives or dough conditioners in your products?

      We do not use additives or preservatives or dough conditioners in our products.

    • + How can I get more information about your products?

      For more information about our products, please email us at